Sales
Email: Sales@OnSiteSoftware.com
Phone: 888-520-7070 ext 1
Support
Email: Support@OnSiteSoftware.com
Phone: 888-520-7070 ext 2
Address
1635 Market St
Suite 1600
Philadelphia, PA 19103
Customer Report Portal
Challenge
Customers misfile or lose inspection reports, then get in trouble when the fire marshal visits leading to panic call to you. Paper creates extra work for your office. Paper creates work for your customers to file reports. Besides losing inspection reports, customer lose proposals for repair, design drawings and invoices causing you more work and inconveniencing your customers while your send a copy.
Solution
Customers visit your web site and click on a Reports link to sign in with their e-mail address to access reports and other documents. After a quick download and print, the fire marshal is satisfied. Forgotten passwords are quickly and securely rectified with an automatic e-mail from a click on “Forgot Password”. The Customer Portal lets your avoid printing, emailing or worse mailing inspection reports. You don’t want the paper and neither does your customer. The Customer Portal let’s you post any document to your customers, their AHJ or insurance company or any person you authorize.